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CareOne

IEMI's one product for care homes and hospital wards: the bed's own bedside locker, made smart, so it watches the bed bay at night and calls the right carer itself

Concept · not for sale
Our one product for Care homes and hospitalsEngineering design: CareOne
Target price from$590per smart bedside locker

Software: $15 per bed per month (carers' app, escalation, signed logs)

Concept, not for sale yet. Tell us if you want it; that decides what we build.

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CareOne concept: the idea and where each part goes

Drag to rotate · right-drag to move · scroll to zoom · click a part for its size and placeSwipe to rotate · pinch to zoom · two fingers to move · tap a part for its size

How it fits together

CareOne, part by part

Scroll or tap a part. Press “See the 3D CAD design” to watch the model, built from our CAD, light each part up and show how it connects.

CareOne concept: the idea and where each part goes

Real-time 3D render · drag to rotate · final design may varySwipe sideways to rotate

  1. 01

    The whole CareOne

    The bedside locker is the bed bay's own watcher: a tracking radar, two weigh plates, a call key and a mic inside its top feed one brain that makes the bed-bay calls, lights them on the locker and tells the right carer.

  2. 02Brain

    Seeed XIAO ESP32-S3 (on the service tray in the locker top)

    The brain: it runs the careone-fw program

  3. 03

    Tracking radar

    Sees sitting up, legs over the edge, lying and turning in bed, someone on the floor beside the bed and a carer at the bedside

    Seeed XIAO ESP32-S3 (on the service tray in the locker top) · UART · Up to 3 people: position and speed, 10 times a second

  4. 04

    Jug and hand-rub weigh plates

    Feel each drink leave the water jug and each pump leave the bedside hand-rub bottle

    Seeed XIAO ESP32-S3 (on the service tray in the locker top) · I²C (STEMMA QT) · Weight, 10 readings a second

  5. 05

    Call key and voice note mic

    A press calls; a hold records a short voice note with the reason

    Seeed XIAO ESP32-S3 (on the service tray in the locker top) · GPIO + analog in · Key press, 10 s voice note

  6. 06

    Call light, floor glow and tone

    Shows each call on the locker: amber bed exit, red on the floor, yellow call waiting, green accepted; the amber floor glow at night; a tone

    Seeed XIAO ESP32-S3 (on the service tray in the locker top) · One data wire + PWM pin · Light colour and tone

  7. 07

    Secure element and tamper switch

    Signs each call; marks the log if the service tray is opened

    Seeed XIAO ESP32-S3 (on the service tray in the locker top) · I²C + GPIO · Signatures, tamper flag

  8. 08

    Backup charger and cells

    Keeps the locker calling about 27 h in a power cut (est.) and tells the brain the mains has gone

    Seeed XIAO ESP32-S3 (on the service tray in the locker top) · 5 V rail, low-battery and USB-power sense pins · Power, mains-lost flag

  9. 09

    All connected

    7 key parts, one program, and your phone

Our circuit board · rev A-0

One board of our own inside CareOne

Every chip on one board we design, shaped to fit: the processor, cameras and sensors, Wi-Fi and Bluetooth, lights, sound and power. No plugs, ribbons or adapters. It is checked in our CAD against every part around it, and it arrives from the maker ready to run our software from a microSD card. Turn the model, or pick a part below to see where it sits.

Loading the 3D board…

Drag to turn · scroll to zoom · right-drag to move · click a partDrag to turn · tap a part

Checked before we order

Every board-level number CareOne's jobs depend on, checked against its target: camera pixels and frame rate, power and battery life, heat where it works, shock, radio and software. Every lesson from every one of our boards is a rule here, so this review runs again whenever any board teaches us something. Boards are ordered only when nothing fails and the items to prove are measured.

No check fails8 pass · 2 fixed by the review · 9 to prove before we order · 0 failDesign review of 4 November 2026
AreaCheckOur boardTargetStatus
PowerSupply5 V from a listed USB adapter at the wall socket, on one latched lead (no mains inside the locker, UL 962)≤ 70 % of the adapter (2.4 A)passes
PowerPower cuttwo 18650 cells: about 27 h in a power cut, cells aged to 80 % (0.55 W: the 60 GHz radar in low-power tracking, Wi-Fi only for calls, call light dim, est.; the bench LD2450 alone drew 0.6 W)≥ 24 h (bed exit and long-lie calls keep going through a cut)to prove on the dev kit
HeatESP32-S3 temperature, a warm care-home room in summer (30 °C, est.)43 °C≤ 85 °C (rated)passes
HeatCell temperature, a warm care-home room in summer (30 °C, est.)33 °C≤ 60 °Cpasses
HeatWeigh chips away from warm partscharger 207.1 mm and radar rails 106.3 mm from the nearest weigh chip≥ 20 mmpasses
ShockShock and vibration20 g (est.)standard partspasses
SoftwareStarts our software from the microSD card, no setupmicroSD socket with a hinged, latched lid (Amphenol 101-00660 class), fitted on every board: our software starts from the card (ESP32-S3 SD buscard socket fitted on every board, latchedpasses
SoftwareCard power switch and protection1 power switch and 1 ESD array for 1 card socketevery socket: switched card supply, ESD on all 6 linesfixed by the review
SoftwareThe card wins the starta small loader in the ESP32-S3 flash starts the program on the cardthe program on the card runs every timefixed by the review
SoftwareCard gradeindustrial pSLC microSD (Kingston Industrial or Swissbit S-56u), −40 to 85 °Crated for the heat, cold and writesto prove on the dev kit
RadioWi-Fi from the locker topto the home's access point, through the 6 mm laminate side skincertified ESP32-S3 moduleto prove on the dev kit
MoistureConformal coatingcoatedcoated, sensors, sockets and antennas maskedpasses
FitBoard inside the product CAD, every part checked in 3Dnot yet in the product CADnothing touchesto prove on the dev kit
RadarEvery bed-bay call in the radar's viewworst 38° across, 30° up or down, tab bent up 65° (chip 25° down)inside ±70° across, ±40° up or downto prove on the dev kit
RadarRadar through the front skinlaminate skin 2 mm over the chip (the bench window was made for 24 GHz)under 3 dB two-way loss at 60 GHzto prove on the dev kit
FitRadar tab behind the front facebent 65° up from a recess in the top board's front corner; the tab and chip 3.81 mm inside the front face at their closest≥ 0.3 mm, nothing touchespasses
FitTamper switch against the service trayD2F-01 6.5 mm tall in an 8 mm gap; a 1.5 mm boss on the tray presses itpressed when the tray is screwed in, released when it is openedto prove on the dev kit
FitCall key travelsealed 6.2 mm tact switch 5.2 mm tall in a 6 mm gap behind the bed-side skin; a printed flush key cap in the Ø16.4 holea clear click with a 0.3 mm or more pre-travel, flush key, wipe-cleanto prove on the dev kit
FitThe glow tail12 × about 684 mm from a tongue in the bed-side edge, through a slot in the tray and down 4 mm inside the bed-side panel past the drawerrouted and clipped in the rev T CAD, clear of the drawer, static bend at or above the maker's minimumto prove on the dev kit

Before we order the first boards, we prove these on the RV1126B development kit or in the rev A tests:

  1. Power cut
  2. Card grade
  3. Wi-Fi from the locker top
  4. Board inside the product CAD, every part checked in 3D
  5. Every bed-bay call in the radar's view
  6. Radar through the front skin
  7. Tamper switch against the service tray
  8. Call key travel
  9. The glow tail

Demo · 6 real-world moments

See CareOne work

Short animated scenes of real moments: what happens today, what CareOne does about it, and what lands on your phone. The same scenes play in the IEMI app.

DEMO · 1 of 6
0s

02:40, room 14. A resident at risk of falls wakes, sits up and swings her legs over the edge of the bed.

Use cases

Today, without CareOne

A pressure mat buzzes once she is already standing, or nothing happens at all, and the one carer on the unit finds out after she has walked.

What CareOne does

The radar in the locker top tracks positions, never images. It sees her sit up and her legs go over the edge, before she stands, and calls it in under 2 s: the floor glow comes on amber so she can see, and the nearest carer is told. If a carer is already in the bay, it stays quiet.

How the app helps

  • The room and 'sitting up to leave' on the nearest carer's phone
  • One tap to accept, so the others know it is covered
  • Time to the bedside logged for the morning handover
Bed-exit call before standingFloor glowNearest-carer alertPositions, not imagesOpen this scene in the app →
Every feature in these scenes (13)
  • Bed-exit call before standing
  • Floor glow
  • Nearest-carer alert
  • Positions, not images
  • On-the-floor call
  • Unsure sent as unsure
  • Call key with a reason
  • Locker call light
  • Out of bed and not back
  • Night check log
  • Turn chart
  • Fluid chart from the jug plate
  • Hand-rub count, never by name

Demo scenes show how CareOne and its app are designed to behave. CareOne is in design; nothing here is recorded from real equipment yet.

What it is

IEMI's one product for care homes and hospital wards: the bedside locker, made smart, with one brain and one app.

What it does

  • Calls a bed exit before the resident stands, and someone on the floor
  • Takes calls with a reason and a voice note
  • Fills the turn, fluid, hand-rub and night check logs
  • Tells the right carer, and says unsure when unsure

Who it's for

Care-home groups and hospital wards.

The idea

The bedside locker in every care-home room watches the bed bay at night and calls the right carer itself

The problem today

One night carer may cover 20 or more rooms. Homes buy bed-exit mats that false-alarm, a radar puck on the wall, call bells that only say "someone", turn charts and fluid charts filled in from memory, and hand-hygiene audits done by watching. Each has its own box and app, and most of the moments that matter happen within a metre of the bed.

With CareOne

Every bed already has a locker. CareOne puts a radar, two weigh plates, a call key with a voice note and the brain inside its top, so it sees a resident sit up to leave, someone on the floor, turns, drinks, bedside rubs and night checks, lights the floor and calls the right carer with the reason.

BedChairEn-suiteDoorHand rub12345
  1. 1Smart bedside locker (the one product)Brain, radar, call key, voice note, call light, tone and both weigh plates in its sealed top; floor glow low on the bed side
  2. 2Bed seen by the radarSitting up and legs over the edge: floor glow and the nearest carer told before the resident stands; turns logged; out too long alerts
  3. 3Floor beside the bedSomeone low and still on the floor for 30 s: red light and an urgent carer alert
  4. 4Water jug and hand-rub bottle on the platesEach drink goes on the fluid chart; a pump before care counts for the unit, never naming a carer
  5. 5Carer at the bedsideNight checks logged by time; the call key's reason and voice note go to the right carer's phone
A care-home room or a ward bed bay at night, drawn to show where each part goes (not to scale).

How the parts connect

CareOne, wired up

Every part, what links it to the brain, and how the data reaches your phone. A solid line is a cable; a dashed line is a radio link.

Tracking radarUp to 3 people: position and speed, 1…UARTJug and hand-rub weigh platesWeight, 10 readings a secondI²C (STEMMA QT)Call key and voice note micKey press, 10 s voice noteGPIO + analog inCall light, floor glow and to…Light colour and toneOne data wire + PWM pinSecure element and tamper swi…Signatures, tamper flagI²C + GPIOBackup charger and cellsPower, mains-lost flag5 V rail, low-battery a…THE BRAINSeeed XIAO ESP32-S3 (on t…runs careone-fwC with ESP-IDFIEMI cloudvia Staff Wi-Fi (WPA3-Enterprise) · MQT…Carers' phonesvia Push to the carer on that unit, esc…
Drawn from the CareOne parts list. The 3D view above is built separately, from the CAD.

The program

What controls CareOne

Runs on
Seeed XIAO ESP32-S3
Written in
C with ESP-IDF
System
ESP-IDF (FreeRTOS)
AI model
Bed-edge, in-bed position and floor-zone tracker on the radar points (CareWatch and TurnCup NightWatch methods), drink and pump step detector on the plates (BagPost and RubDock methods), reason-word spotter on the voice note (int8 keyword model, CallNote); every call carries a confidence, and below the line it says unsure
  1. 1Every 0.1 s: read the radar and both plates
  2. 2Sitting up and legs over the edge: floor glow, amber light, alert the nearest carer
  3. 3Low and still on the floor 30 s: red light, tone, urgent alert
  4. 4Weight steps: drinks to the fluid chart, pumps to the rub count; a carer at the bed: night check
  5. 5Call key: press calls, hold records the note and finds the reason; sign every call and send it
careone-fw.cppmain loop
for (;;) {
    track_t t = ld2450_read();                      // UART, 10 Hz
    plates_t w = nau7802_read_both();               // I2C
    calls_t c = {0};
    bed_step(&t, &plan, clock_now(), &c);           // exit, not back, turns
    floor_step(&t, &c);                             // low and still 30 s
    plate_step(&w, &t, &c);                         // drinks, rubs, checks
    if (key_pressed()) key_step(mic_note(10), &c);  // reason + voice note
    for (call_t *k = c.list; k; k = k->next) {
        if (k->conf < k->line) k->kind = UNSURE;     // never guess
        atecc_sign(k); light_and_tone(k); publish(k); // MQTT over TLS
    }
    vTaskDelay(pdMS_TO_TICKS(100));
}

To your phone

How the data reaches CareOne carers' app

Carers' phones and the nurses' station tablet (Android and iPhone)

  1. Bedside locker
  2. IEMI cloud
  3. Carers' phones

What you see in the app

One screen for each job CareOne does.

  • Night shift, no nurse at the bedsideOne carer covers 22 rooms at night. Every locker makes its own bed-bay calls, lights them on the locker and sends the carer only the calls that need a person.

  • Bed exit and on the floorAt 02:40 Mrs H in room 14 sits up and swings her legs over. The floor glows amber before she stands and the nearest carer's phone buzzes with the room.

  • Calls with a reasonMr P holds the key on his locker and says "I need the toilet". The carer's phone shows TOILET and plays the 4 s note.

  • Turns and fluidsThe turn chart and the fluid chart fill themselves: the radar sees Mrs D move from her left to her back, and the jug plate logs each drink.

  • Hand rub and night checksThe infection control lead sees how often a bedside visit starts with a pump from the bedside bottle, by unit and shift, never by name.

App screens with sample data. The interface is in development.

What the app gets

Data CareOne sends to the app
Bed exitsRoom 14 sitting up 02:40, carer there 02:41Each call
On the floorRoom 9 on the floor beside the bed 03:12, accepted 03:13Each call
TurnsRoom 6: last turn 01:50 (left), due 03:50Each turn
CallsRoom 11 TOILET, voice note 4 s, accepted in 1 min 40 sEach call
FluidsRoom 3: 820 ml by 14:00, plan 1,500 mlEach drink
Hand rub and checksUnit: 71 % of bedside visits with a rub; 2-hourly checks all doneEach shift

No camera and no room video; radar tracks are positions only; the mic records only while the call key is held. Carers are never named in hand-rub totals.

CAD design · Stage 2 ready, 29 Oct 2026: smart bedside locker that makes the bed bay's calls itself (9 calls, 5 alone, 4 assist; falls plan link added 30 Oct), no camera, 7 radar views checked in the CAD, $225 of parts at qty 1, margin about 44-58 % (est.); not built

Designed in code, checked in 3D

  • 4 printed parts, each a single closed solid
  • Every bought part fitted inside and checked for collisions
  • Assembled exactly as shown in the 3D CAD view (the button on the picture at the top)

Key specs

CareOne hardware
AI processorOne board of our own inside the locker top: Espressif ESP32-S3 module on the top board. The bench locker uses a Seeed XIAO ESP32-S3 until the boards arrive
SensorsTI IWRL6432AOP 60 GHz radar chip on a tab bent to look 25° down at the bed: sitting up, legs over the edge, lying and turning, someone on the floor beside the bed · Two Nuvoton NAU7802 weigh chips beside the load cells under the water-jug and hand-rub plates · Sealed call-key switch and an Infineon IM69D130 mic for the voice note, on a strip behind the bed-side face · 16 LEDs for the call light and floor glow, a sounder, a security chip and a tamper switch · No camera
ConnectivityStaff Wi-Fi (WPA3-Enterprise), MQTT over TLS · BLE for set-up only
PowerListed 5 V USB adapter at the wall, one latched lead to our board (no mains in the locker): about 1.1 W watching (est.). Two 18650 cells on the board with their own charger keep the calls going for about 27 h in a power cut, counted with cells aged to 80 % (est.)
EnclosureThe locker itself: laminate-faced plywood carcass with a 70 mm sealed top closed by a printed service tray
Dimensions480 x 460 mm, top at 860 mm, on castors; drawer and cupboard kept
WeightAbout 0.8 kg more than a plain locker (est.)
Ingress ratingIndoor; splash and daily wipe-down tests in the first build
All target specifications

Jobs

Jobs target specifications
BedBed exit, not back, turns
FloorSomeone on the floor beside the bed
CallsKey with a reason and voice note
FluidsDrinks from the jug
Infection controlBedside hand rubs, night checks

Locker

Locker target specifications
Size480 x 460 mm, top 860 mm
StorageDrawer and cupboard, as before
CameraNone
BackupAbout 27 h (est.)

Power and size

Power and size target specifications
Footprint480 x 460 mm, top 860 mm, locking castors
PowerListed 5 V adapter, about 1.1 W (est.)
Power cutAbout 27 h of calls on 2 x 18650 (est.)
Radar24 GHz, front corner, 40 degrees to the bed, 25 degrees down
Falls planBed-exit, not-back and floor calls switch on per bed from the recorded falls plan and its review date (NICE NG249)

Targets for production units; they may change during development.

Pricing

Hardware: $590 per smart bedside locker

Software: $15 per bed per month (carers' app, escalation, signed logs)

Target pricing. Bought separately, CareWatch AI ($349 + $19/mo), TurnCup ($199 + $4/mo) and CallNote ($99 + $4/mo) add up to $647 + $27/month per bed, plus about $480 for a plain wipe-clean bedside locker with castors (£360 at a UK care supplier, est. in dollars), so $1,127 + $27/month. Parts cost about $225 per locker at qty 1 including the locker body (est.).

Smart bedside locker

$590 + $15/month per bed

Every bed-bay job in the locker at the head of the bed.

  • Bed exit and floor calls
  • Calls with a reason
  • Turn and fluid charts
  • Bedside hand rub and night checks
  • Signed logs for inspections

Indicative launch pricing in USD, excluding taxes and shipping. Final pricing is confirmed before any balance is charged.

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    From the product lab · ideation phase

    Lab updates for CareOne

    All lab updates
    1. LatestA care home or ward buys CareOne as the bedside locker at every bed, so its electronics must be one board an assembly house makes and tests the same way every time, with nothing plugged together inside, no mains in the furniture (UL 962), no camera in a private room (CQC surveillance guidance), a sealed wipe-clean top (HBN 00-09), and a radar that still sees the bed edge and the floor beside the bed from inside the locker.
      • What we designed: one rigid-flex board of our own in the bedside locker. A 4-layer top board, 454 by 436 mm, lies 8 mm over the printed service tray, notched round the two load-cell blocks, with the ESP32-S3 module (its antenna at the edge away from the bed), the security chip, the latched microSD card with our software, two weigh chips beside the water-jug and hand-rub load cells, the charger and two soldered backup cells, and the tamper switch pressed by the tray. A strip bent up behind the front face carries the call light and the sounder; a strip bent up behind the bed-side face carries the sealed call key beside the pillow and the voice-note mic; a small tab bent up 65 degrees holds the TI 60 GHz radar chip looking 25 degrees down at the bed; and a 12 mm flex about 0.7 m long runs down the bed-side panel to eight floor-glow LEDs. No camera. It replaces the XIAO ESP32-S3, the LD2450 radar module, two load-cell boards, the mic board, the panel key, two LED sticks, the security board and the PowerBoost charger. See /build/careone-boards
      • How we checked it: the board is written as code and opened in KiCad (0 design-rule violations). The code places 42 parts at their datasheet sizes and checks each sits on its board with no overlaps and fits its gap; that the call light, sounder, call key, mic, tamper switch and floor glow sit on their openings in the locker design; and, in 3D, that the bent radar tab stays 3.8 mm inside the front face and all seven bed-bay calls in the locker design (bed edge, legs over, lying and turning, someone on the floor beside the bed and at its foot, the carer at the bedside) are inside the radar chip's view, the closest 10 degrees from its edge. Design review with the shared rules: 8 pass, 0 fixed, 8 to prove, 0 fail. A 3D model shows the board in the see-through locker or laid flat, and the quote pack and design files are on the board page
      • What we learned: the bench radar had to be turned 40 degrees to the bed and tilted 25 degrees down; the 60 GHz chip sees ±70 degrees across, so the tilt alone covers every call and the tab needs only one fold. Its low-power tracking brings the power-cut draw to about 0.55 W, so two cells aged to 80 % last about 27 hours against the 24 we need (est.; the bench radar alone drew 0.6 W). About 4 a locker in electronics at 1,000 (est.)
      • What is next: the rev T locker CAD with the 1.5 mm tamper boss on the tray, the tray slot and clip channel for the glow tail, the mic port and a radar skin set for 60 GHz, with every board part checked in 3D; the call-key cap tried by residents; and the next product's board, DiamondOne

      See it in 3DFull research and design

    2. In August 2026 NHS England told a coroner that bed and chair sensor alarms are only an early warning: they should be used after an individual risk assessment, written into the care plan and told to staff and family, as NICE's 2025 falls guideline (NG249) asks (NHS England response, 7 August 2026). A large hospital trial found bed pressure sensors alone did not reduce falls (REFINE, 2014), and in the US the nursing home staffing minimums were repealed from 2 February 2026, so nights stay thin.
      • Market and rules check (DESIGN.md): the NHS England response on falls sensors and NICE NG249, the REFINE bed sensor trial, the CMS repeal of the nursing home staffing minimums and the Sensio RoomMate room sensor, each with what it changes in CareOne (sources M1-M6)
      • Bed exit, not back and someone on the floor now switch on per bed only when a carer records that the falls plan asks for them, with the plan's review date; the setting is signed in the log
      • New assist call: a night pattern change (more bed exits or calls than the resident's own last two weeks) is flagged to the nurse at handover for the falls plan review; now 9 calls, 5 alone and 4 assist
      • No claim that CareOne prevents falls; a signed night workload summary per unit exports for a US nursing home facility assessment
      • No CAD change and no new part (the radar, call key and secure element are already in the locker top); price kept at $590 per locker + $15/month per bed
      • Product page https://iemilabs.com/products/careone/ gains a falls plan spec and two FAQs (does it prevent falls, how it fits the falls plan); the night shift demo now flags pattern changes at handover
      • Next: ask falls leads in the phase 3 buyer review whether they want the calls tied to the falls plan; the next run checks FarmOne

      See it in 3DFull research and design

    3. A care-home unit with one or two carers at night needs to know who is getting out of bed before they stand, who is on the floor, what each call is for, and that turns, drinks and night checks really happened. Today it buys bed-exit pads and alarms ($39-118 at AliMed), acoustic monitoring or ceiling fall units on quote or lease (Ally Cares; Nobi about $240 a month, secondhand figure), and a plain wipe-clean bedside locker at £360-450 (Medi-Plinth).
      • Buyer check with sources: AliMed bed-exit pads and alarms, Ally Cares acoustic monitoring, Nobi and Vayyar Care fall units, Medi-Plinth and Medguard bedside lockers
      • What we learned: homes buy bed exit, falls and night checks as separate devices or subscriptions; a plain hospital-grade locker costs about £360, nearly twice what we assumed, so CareOne at $590 is close to a plain locker plus one bed-exit alarm
      • Parts list prices checked on shop pages today: $221 per locker at qty 1 (the page said $262); the locker row in the parts list had a comma error and is fixed
      • Cost and margin table in the design notes: about $331 at qty 1 and $245 at qty 100, a 44 % to 58 % margin (est.); price kept at $590 + $15 a month per bed
      • All 7 radar views in the CAD still pass; the 27 h power-cut time rechecked; CAD review clean with no floating parts and no collisions
      • Product page: the first three FAQs answer why not a bed-exit pad or a wall radar, what it costs per bed, and whether there is a camera; a power and size spec group
      • Next: three questions for care homes in customer reviews (new lockers or a retrofit lid, radar against acoustic monitoring, writing into the care plan), then FarmOne for farms

      See it in 3DFull research and design

    4. A care home or ward needs one thing at each bed that calls a resident getting up before they stand, someone on the floor and what a call is for, and fills the turn, fluid and hand-rub records, without a camera in a private room. CQC asks for the least intrusive option, a bed-exit signal is a Class I exempt bed-patient monitor (21 CFR 880.2400), and homes pay about $240 a room + $19.99 a month for a wall radar (Vayyar) on top of mats and call bells.
      • Market check: who buys one product per bed (care-home groups and wards), what they pay for radar pucks, exit pads and call systems, and the FDA 880.2400, CQC surveillance, HBN 00-09 and WHO hand hygiene rules; sources in DESIGN.md
      • New CAD: the bedside locker (480 x 460 mm, 860 mm top, drawer, cupboard, castors) with a XIAO ESP32-S3 brain, a tracking radar behind 2 mm skins, jug and hand-rub weigh plates, a call key and voice-note mic, a call light, a tone, a secure element, a tamper switch and backup cells in its sealed top, and a floor glow on the bed side; 16/16 parts fit from datasheets, 7 radar views checked, no collisions, no floating parts
      • equipment.json: 8 rules met (no camera, nurse-call cord kept, cleanable top, same size); 8 calls (5 alone), 4 impact cases and every security key
      • idea.json room plan, integration.json (6 parts, 5 app screens with a night shift mode for when no nurse is at the bedside), bom.csv (about $262 a locker), buy.json with 11 key parts
      • New product page at /products/careone/ in Healthcare and care homes: $590 + $15/month per bed against about $897 + $27/month bought separately (est.); folds BedSide, CareWatch AI, TurnCup and CallNote; urine bags, drips, oxygen and door dispensers stay with BagPost, WardPole, DripCrown, OxyCart and RubDock; next: F14 Farms

      See it in 3DFull research and design

    5. A care home or ward needs one thing at each bed that calls a resident getting up before they stand, someone on the floor and what a call is for, and fills the turn, fluid and hand-rub records, without a camera in a private room. CQC asks for the least intrusive option, a bed-exit signal is a Class I exempt bed-patient monitor (21 CFR 880.2400), and homes pay about $240 a room + $19.99 a month for a wall radar (Vayyar) on top of mats and call bells.
      • Now part of CareOne: https://iemilabs.com/products/careone/

      See it in 3DFull research and design

    6. A care home or ward needs one thing at each bed that calls a resident getting up before they stand, someone on the floor and what a call is for, and fills the turn, fluid and hand-rub records, without a camera in a private room. CQC asks for the least intrusive option, a bed-exit signal is a Class I exempt bed-patient monitor (21 CFR 880.2400), and homes pay about $240 a room + $19.99 a month for a wall radar (Vayyar) on top of mats and call bells.
      • Now part of CareOne: https://iemilabs.com/products/careone/

      See it in 3DFull research and design

    7. A care home or ward needs one thing at each bed that calls a resident getting up before they stand, someone on the floor and what a call is for, and fills the turn, fluid and hand-rub records, without a camera in a private room. CQC asks for the least intrusive option, a bed-exit signal is a Class I exempt bed-patient monitor (21 CFR 880.2400), and homes pay about $240 a room + $19.99 a month for a wall radar (Vayyar) on top of mats and call bells.
      • Now part of CareOne: https://iemilabs.com/products/careone/

      See it in 3DFull research and design

    8. A care home or ward needs one thing at each bed that calls a resident getting up before they stand, someone on the floor and what a call is for, and fills the turn, fluid and hand-rub records, without a camera in a private room. CQC asks for the least intrusive option, a bed-exit signal is a Class I exempt bed-patient monitor (21 CFR 880.2400), and homes pay about $240 a room + $19.99 a month for a wall radar (Vayyar) on top of mats and call bells.
      • Now part of CareOne: https://iemilabs.com/products/careone/

      See it in 3DFull research and design

    Smart equipment · legal on the field

    CareOne is the bedside locker on castors: 480 x 460 mm, made smart

    It replaces the bed bay's existing bedside locker in a care-home room or a hospital ward, at the head of the bed, with every part built in. Everything inside the locker top: brain, radar, mic, both load cells and ADCs, call key, call light, tone, secure element, tamper switch and backup cells; floor glow low in the bed-side panel. About +0.8 kg over a plain locker (est.); no footboard hub, caster cups, bag hook, wall puck or call handset.

    Meets US FDA, CQC (England) and NHS England: 21 CFR 880.2400 bed-patient monitor (Class I, exempt) for the bed-exit call; CQC guidance on surveillance in care services for the privacy design; HBN 00-09 infection control in the built environment for wipe-clean surfaces

    RuleLimitCareOne
    Bed-patient monitor (21 CFR 880.2400, Class I, 510(k) exempt)signals when a patient attempts to leave the bed; general controls✓ the bed-exit call is that job, from a radar in the locker instead of a pad under the mattress; registration and general controls before sale
    Surveillance in a care service (CQC guidance)cameras in private rooms only with consent, for a stated purpose, least intrusive option first✓ no camera at all; a radar gives positions, not images; the mic records only while the resident holds the call key
    Wipe-clean surfaces (HBN 00-09)smooth, impervious, cleanable surfaces with no dirt traps near the patient✓ sealed top with flush plates and a flush key, no vents or grilles, laminate faces, plates lift out for washing (CAD asserts the plates are flush)
    Same size and place as the plain lockerfits at the bed head, top near overbed-table height, storage kept✓ 480 x 460 footprint and an 860 mm top on castors, drawer and cupboard kept (CAD asserts footprint, floor contact and top height)
    Mains wiring in furniture (UL 962)no mains wiring inside unless the furniture is listed for it✓ only 5 V inside, from a listed 5 V adapter at the wall socket; backup cells behind a protected charger
    Not a nurse-call system (UL 1069)the bed's own listed nurse-call cord and wall unit stay the life-safety call✓ the locker's call key and voice note go to carers' phones as an extra; the bed's nurse-call cord is never removed or wired into
    Reach from the bed (ADA 308.3 side reach as a guide)operable parts 15 to 48 in (380 to 1,220 mm) above the floor✓ call key at 830 mm on the bed-side edge, beside the pillow
    Falls sensors only inside an individualised plan (NICE NG249, 2025; NHS England response to a coroner's Regulation 28 report, 7 August 2026)the decision to use a sensor alarm follows a holistic multidisciplinary risk assessment, is documented in the care plan and told to staff, the person and the family; NICE notes limited evidence that movement sensors prevent falls✓ bed exit, not back and someone on the floor are off on a new bed until a carer records in the app that the falls plan asks for them, with the plan's review date; that setting is signed in the log, shown on the night timeline, and reminded at the review date; CareOne alerts, it never claims to prevent a fall
    US nursing homes: CMS repeal of the 2024 minimum staffing standards (interim final rule 3 December 2025, in effect 2 February 2026; enforcement also barred to 2034 by statute); the facility assessment (42 CFR 483.71) staysno national hours-per-resident-day minimum or 24/7 RN; the home still assesses its residents' needs and the staff and technology that meet them✓ no staffing claim; CareOne exports a signed night workload summary per unit (calls, time to the bedside, unsure calls, night checks) that the home can use in its facility assessment; it never replaces a carer
    Radio (FCC Part 15 / RED)licence-free bands, certified modules✓ Wi-Fi on the certified XIAO ESP32-S3 module; 24 GHz LD2450 radar

    Care-home and ward use. The bed-exit call is a Class I exempt bed-patient monitor (21 CFR 880.2400); every other call is monitor and alert only. It never replaces the bed's nurse-call system. Registration, radio certification and furniture stability tests to be done before sale.

    One piece of equipment does

    • ●Bed exit: sitting up and legs over the edge, before standing
    • ●Out of bed and not back by the care plan's limit
    • ●Someone on the floor beside the bed (long lie)
    • ●Turn due: no position change in the care plan's interval
    • ●Call with a reason and a voice note from the locker's key
    • ●Drinks from the water jug, for the fluid chart
    • ●Hand rub at the bedside before care
    • ●Night checks done, by time
    • ●Night pattern change for the falls plan review

    Not done by the equipment, and why

    • Urine and catheter bag volume: the bag hangs on the bed frame below the bladder, away from the locker (BagPost stays listed)
    • IV drips and oxygen cylinders: they stand on their own pole and cart (WardPole, DripCrown and OxyCart stay listed)
    • Hand rub at the room door (WHO moment 1 on entry): the wall dispenser is by the door (RubDock stays listed); the locker sees rubs at the bedside only
    • A fall in the en-suite bathroom: the radar sees the bed bay only; the bathroom pull cord stays the call
    • Weight on the bed (turn quality, weight trend): needs sensors under the bed, which the locker cannot reach; turns are seen by the radar with lower accuracy (est.)

    Makes the call itself

    At night one carer may cover 20 or more rooms with nobody at the bedside. The locker makes the bed bay's calls itself: it lights the floor and tells the nearest carer when a resident sits up to leave, calls someone on the floor, logs drinks, rubs and checks, and routes the call key to the right carer with its reason. A change in a resident's night pattern goes to the nurse for the falls plan review. Calls it is unsure of go to the carers' app as unsure with the radar track, never as an alarm, and the nurse decides.

    CallWho decidesHow it sees itHow players see the call · if unsure
    Bed exit< 2 s from legs over the edge · about 92 % (est.)The equipmenttracking radar; bed-edge tracker on the radar points: sitting up, then hips at the edge, then legs over (CareWatch and TurnCup NightWatch method)Amber floor glow on, call light amber, carer phone alert with the room. Two people in the bay (a carer already there) or under 85 % confidence: no alert, logged
    Out of bed and not backat the limit (default 15 min at night) · about 95 % (est.)The equipmenttracking radar, clock; time out of the bed zone against the care plan's limitCall light amber, carer alert. Track lost in the en-suite: unsure, carer asked to check
    Someone on the floor beside the bed< 40 s · about 88 % (est.)The equipmenttracking radar; a person low and still in the floor zone beside or below the bed for 30 sCall light red, repeating tone, urgent carer alert. Under 80 %: unsure alert to the carer with the track; never called a fall
    Turn dueat the care plan's interval (2 to 4 h) · about 80 % of turns seen (est.)Helps the officialtracking radar; body position change in bed (left, back, right) from the radar point cloudApp reminder to the named carer; nothing at the bedside at night. Not sure whether a turn happened: the carer confirms in the app
    Call with a reason< 2 s · press certain; reason words about 90 % (est.)The equipmentcall key, mic; press = help; hold = a voice note (up to 10 s) with reason words (toilet, pain, drink) found on the brainCall light yellow until a carer accepts, then green; carer phone alert with the reason. Reason not clear: sent as "help" with the voice note
    Drinks from the jugeach drink · about ± 30 ml a drink (est.)Helps the officialjug plate; weight steps with the jug lifted and put back; refills and spills told apart by size and speedFluid chart in the app; low-intake reminder to the carer at 14:00 and 18:00. A jump the model cannot explain (spill, cup moved): marked unsure on the chart
    Hand rub before careeach visit · about 90 % of bedside rubs seen (est.)Helps the officialhand-rub plate, tracking radar; a pump (about 1.5 g) within 60 s before a carer reaches the bedUnit totals for the infection control team; never names a carer. Rub at the door dispenser cannot be seen: counted as unknown, never as missed
    Night check doneeach check · about 95 % (est.)The equipmenttracking radar, clock; a second person at the bedside for 10 s or moreNight check log in the app; due checks remind the carer. Visit too short to be sure: unsure in the log
    Night pattern change for the falls plan revieweach morning at handover; flagged when the night count is up by 3 or more for 2 nights running (est., settable) · exact counts of the signed calls; the change flag is only a prompt, about 80 % of flagged changes useful to the nurse (est.)Helps the officialthe signed bed-exit, not-back, floor and call-key log from the radar and key already in the top; none for the judgement (the nurse decides); a count of bed exits, times out of bed and calls per night against the resident's own last 14 nightsApp only: 'night pattern changed, review the falls plan' on the handover summary, with the counts and the plan's review date. Fewer than 7 nights recorded, or many unsure calls: no flag, only the counts; the nurse and the falls lead decide any change to the plan

    Nothing added to the field

    The only things in play are the items the laws already put there:

    • ●The bed bay's bedside locker (locker body, sealed top, service tray, jug plate and hand-rub plate)

    The bed, its nurse-call cord, the water jug, the hand-rub bottle, the chair and the wall dispenser stay as they are; no footboard hub, caster cups, bag hook, wall puck or call handset

    Built to take the hits

    • A resident pushes up on the locker top getting out of bed (an adult's hand load on the top edge, about 400 N (est.), ASTM F2057-23 stability method used as a guide; castors locked): ✓ the plain locker carcass with the heavy cells low in the top centre; the load cells sit under the plates on their own blocks, so the top skin takes the hand load
    • A full water jug knocked over on the top (about 1 L over the plates and the key, IPX4-style splash as a guide (est.)): ✓ flush plates in 3 mm locating pockets, a sealed key, no openings over a board: the boards stand on the tray away from the plate openings (CAD); the jug plate flags the spill
    • A hoist, wheelchair or bed knocks the locker (a walking-pace knock, about 30 J (est.)): ✓ radar behind 2 mm skins inside the corner, call light and tone behind the front skin; nothing sticks out of the 480 x 460 footprint (CAD)
    • Daily wipe-down with chlorine or alcohol wipes (1,000 ppm chlorine or 70 % alcohol, daily, HBN 00-09 cleanable surfaces): ✓ laminate faces, PETG plates that lift out, no vents; the electronics never see the wipes

    Secure by design

    Call record:
    Each call, and each falls-plan setting that turns the bed-exit calls on or off, is signed in the ATECC608 with its radar track summary and time, in an append-only log the home can show an inspector
    Radio:
    WPA3-Enterprise Wi-Fi on the home's or trust's staff network, TLS 1.3 to the cloud, BLE LE Secure Connections for set-up only
    Boot:
    ESP32-S3 secure boot v2 and flash encryption: only our signed firmware runs
    Updates:
    Signed updates with rollback, only by day and never during an open call or a bed-exit watch
    Tamper:
    The screwed service tray presses an Omron D2F-01 tamper switch; opening the top marks the log; no open debug port
    Privacy:
    No camera; radar tracks are positions, not images; the mic records only while the call key is held and the note is deleted after the call closes; carers are never named in hand-rub totals; residents or their attorneys consent in the care plan (CQC guidance); logs kept 90 days
    Theft:
    Paired to the home's network and the home's account; moved to another network it stops sending until the home unlocks it

    CareOne FAQ

    General FAQ
    Why not a bed-exit pad or a wall radar?

    A pad only knows the bed is empty, after the resident has stood up, and false-alarms when they roll; a wall radar is one more box with its own app and only watches. CareOne calls the bed exit while the resident sits up, someone on the floor, calls with a reason, turns, drinks and night checks from the locker that is already at the bed head, in one carers' app.

    How much does it cost?

    $590 per locker + $15 a month per bed (target), about the price of a plain hospital-grade locker (£360-450) plus one bed-exit alarm. CareWatch AI ($349 + $19/mo), TurnCup ($199 + $4/mo) and CallNote ($99 + $4/mo) add up to $647 + $27/month per bed, plus about $480 for a plain locker (est.), so $1,127 + $27/month.

    Is there a camera?

    No. A radar gives positions, not images, and the mic records only while the resident holds the call key. CQC guidance asks for the least intrusive option in private rooms.

    Which products does CareOne replace?

    BedSide, CareWatch AI, TurnCup and CallNote. Their bed-exit, floor, turn and call jobs now run inside the bedside locker. BagPost (urine bags), WardPole, DripCrown and OxyCart (drips and oxygen) and RubDock (the door dispenser) stay available on their own.

    Does it replace our nurse-call system?

    No. The bed's nurse-call cord and wall unit stay as the life-safety call. The locker's key adds a reason and a voice note on the carer's phone.

    Is it a fall detector?

    No. It calls "someone on the floor beside the bed" and a bed exit, which a Class I exempt bed-patient monitor may do. It monitors and alerts; carers decide.

    What if it is not sure?

    It sends the call as unsure with the radar track, never as an alarm, and the carer decides.

    How is CareOne different from BedsideOne?

    CareOne is the bedside locker in a care home or hospital bed bay, bought by the home or ward, and works for the staff: bed exit, turns due, drinks, hand rub before care and night checks. BedsideOne is a bedside table and lamp a family buys for a parent living alone at home, with doses, the walker and the oxygen concentrator. Both use the same bed-exit radar, so the bed-exit call is tested once for both.

    Does CareOne prevent falls?

    No device can promise that, and we do not claim it. A large hospital trial (REFINE, 2014) found that bed and chair pressure sensors on their own did not reduce bedside falls. CareOne is a monitor and alert aid: it warns the nearest carer earlier, while the resident sits up rather than after the bed is empty, and gives every call a reason. It works as part of the resident's falls plan, never instead of it.

    How does it fit the resident's falls plan?

    NICE NG249 and NHS England (August 2026) say a bed sensor should be used only after an individual risk assessment and written into the care plan. CareOne's bed-exit, not-back and floor calls stay off on a new bed until a carer records that the falls plan asks for them, with its review date. The setting is signed in the log, and if a resident's nights change (more bed exits or calls than their own last two weeks), the morning handover flags it for the falls plan review.

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